Tuesday 25 January 2011

Asking good questions begins with a genuine interest

I think most of us have had a conversation where it becomes obvious the other person is not listening!
It could be they are weighed down by an Issue, distracted or just bored.
Skilful use of questions can produce great results for everyone.
What you ask and how you ask will have a direct bearing on your success.
Questions Involve your listener.
The answers provide valuable feedback.
Of course the subject needs to be Important and relevant so your lead question needs to create Interest first.
You need to use good logic and show you are searching for something of value to them.
Questions enable learning since Ideas and Information are being evaluated.
When someone is not genuine it shows.
Regardless of the circumstances, when you get a response let the person express themselves and hear what they are saying.
If you need clarity ask another relevant question and this will be well received.
Never assume anything....always validate.
Questioning is not called an "Art" for nothing.
Be Inquisitve but never personal.
Respect should remain at the heart of any discussion.
What you gain can be remarkable.

1 comment:

  1. Hi Derek

    Long time no speak. Totally agree with your post. What I would add is that open questions starting with why/what/where/how etc are best to open up with because they don't give people the easy option of answering 'yes' or 'no'.

    The more open questions you can follow up with, the more you really find out about someone. There comes a point of course where it starts to sound a bit weird asking so many open questions and you have to ask a few closed ones.

    I think you're right though - what you gain really can be remarkable, and much better than just wading in and talking about oneself!

    Rob Watson

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