Sunday 13 April 2014

Back to School for Me


There is no doubt in my mind about how important the years of mandatory Education are but it’s often true that when we are young we are not likely to recognise the value.
Apart from the occasional teacher I can’t remember anyone taking an interest in the kids in my school.
I was more fortunate. I was mad on football and reasonable enough to be occupied with it in both school and personal time.
Club Scouts visiting my Dad fascinated me.
What I recall most though was how i felt when “grown ups” took an interest in me.
Someone who encourages you to develop your talent is very uplifting.
So for me it was a no brainer to accept an invitation to do a Business Workshop Presentation to Students at a local College who are looking to become Entrepreneurs.
It’s a brand new building with great facilities and committed staff.
I feel more people in Business should give their time to these ventures.
It’s a privilege and if just one person benefits, hugely satisfying.
Of course, I will be on my best behaviour.
It’s a long time since I have been in a school classroom and there’s less risk of getting detention!
Let’s take an Interest in young people and give something back.

Thursday 27 March 2014

Interview with Barnsley Best


 


Derek Carpenter – A True Entrepreneur

When its suggested to Derek Carpenter that he is Barnsley’s best known Business Solutions Specialist ,he says “that’s very flattering but fairly unrealistic” and then laughs.

He has a very disarming sense of humour but a close look at his career reveals a steely determination and outstanding success.

Born in Nottingham, brought up in Lancashire and settling in Yorkshire in 1992 it seems fair to wonder where he thinks his roots are?

“Business has seen me travel the world and settle in a number of places but if roots are where you feel at your best and at home then Barnsley has become that for me. I have come to love the town because of the people and because of their sense of hospitality, they have taken to me”.

As he expresses his love affair with Barnsley there is genuine warmth.

His background is in specialist sales with a chemical background. He was General Sales Manager for a chemical and polymer company based in Dewsbury for fifteen years and he went on to establish an American company from nothing to a European brand leader within three years in his role as a Director.

He qualified as a Chartered Marketer and served as the SME Ambassador for Yorkshire and the North East on behalf of the Chartered Institute of Marketing.

It’s clear that he is a giver to the community, having served as a Governor for Barnsley College, Barnsley Hospital, been the elected Vice President of Barnsley and Rotherham Chamber of Commerce and served as a Director of Barnsley Development Agency.

It’s obvious that he is an advocate of most things being possible and has been described as a “natural problem solver”.

Reflecting his Philosophy Derek says:

“It’s probably fair to say I am not conventional. Sales and Marketing often find themselves in “opposition” within Companies but they work best when adding both strengths within a business. Good listening skills and the ability to communicate effectively are at the heart of real success. Outward confidence is little use if we have poor Inner skills. All of us learn from each other and the best listeners, those who will try a new approach before rejecting it, are the ones who get the best success and enjoy what they do. I spend a lot of time encouraging people to “think” and adapt Ideas to their own personality. In the end things only happen for people if they are proactive as opposed to reactive. A transfer of knowledge is vital to any business for its future success and it often begins with an idea that springs from nothing. Knowledge is the best Investment because it produces the highest return for everyone”.

Interestingly one of His ideas is benefitting local Company Doyle Security of Dodworth and engaging Students in Schools and Colleges across the Borough.

Barnsley will soon have a SuperHero to enhance the Branding at Doyle.

“The best ideas often spring from nowhere and given the Security connection and the style of the Company Logo it immediately struck me that everyone could benefit from a SuperHero. Using Students to offer designs feels rewarding because they get engaged in using creative skills. All age groups have got involved. The main prize is an ipad and a special day behind the scenes at Barnsley FC on April 5th 2014 when the Visitors are Brighton. The prizewinner is introduced to the crowd and then Doyle SuperHero is unveiled in full costume of the winning design. The judging is finalized at the end of February”.

There is no disputing a very clever idea and Derek describes it as “illustrating a different approach to Marketing”.

“The Branding and Fun value is limitless” He says with satisfaction.

Looking at His LinkedIn Business Profile reveals lists of great tributes to His skills and His unselfish approach to helping others.

LinkedIn confirm His Profile is in the top 10% viewed and that’s amazing given over 225 Million People use LinkedIn worldwide.

It’s not hard to see why people enjoy working with Him and His commitment to Barnsley and beyond could never be in doubt.

He is the ultimate “people person” who places the interests of others as one of His priorities.   

Twitter is alive with such confirmations too.

Years of practical experience enable Derek to advise Companies on their strategy and implementation. He is a business coach, mentor and hugely advocates supporting staff to fulfill their potential.

How do companies take to independent advice?

“Largely, they see from the evidence that I have identified their strengths and weaknesses but of course a few find it hard to acknowledge any need for changes. The ones who accept advice are the ones who succeed”.

He is well known around Town, at locations like Holiday Inn and Ardsley House Hotel for talks to business and will shotly address Students at Hoizon Community College in a "Business Workshop" to help them prepare for the future.

Many Companies and individuals have testified to his willingness to offer an idea or encouragement for no other reason than feeling it contributes to the well being of Barnsley.

Of late, a number of local companies have encouraged him to think about joining them on a permanent basis to ensure growth and stability but not unexpectedly He says “It will need to be a challenge where I can make a difference and the people will need to have a positive approach to goals”.

Responding to the idea that his long career makes him well qualified to support local needs, he laughs again and says “Is that your way of telling me I am long in the tooth?”

It’s certainly fair to say that Derek is highly regarded for the skills he teaches and even if he is reluctant to agree, Barnsley can be grateful for his support and impact in adding to a local success story.

It’s a model that others might seek to follow.

Derek is reluctant to see himself as a Barnsley Best but there’s no doubting he wants the Best for Barnsley.


For more background information see:



Blog:                http://derekcarpentermarketing.blogspot.co.uk 

Twitter:            @barnsleytown  

Monday 24 March 2014

Thats Life



































Doyle SuperHero Becomes Real


Its always good to see your "Brainchild" become successful.
Doyle Security Limited in Barnsley were very aware of the need to Improve their Branding and Increase their Community Engagement.
I recommended the creation of a SuperHero to be designed by young people in the Town and Emily Rothwells Design (above) was the overal winner. See;

http://www.doylesecurity.co.uk/doyle-security-consultants-news/99-doyle-superhero-the-finale

Doyle SuperHero is now in Costume Design and will be Introduced to the crowd at Oakwell Football Ground on April 5th 2014 pre kick off for the Barnsley FC versus Brighton game.
I was pleased to receive this comment from Andy Nicholson,Managing Director of Doyle via my LinkedIn Profile:
Andy Nicholson Managing Director at Doyle Consultants Limited
Derek is a consummate professional who is never found wanting when we need new ideas or a fresh outlook. DC currently advises us on a whole range of subjects related to business and commerce and his experience in engaging a wider audience has been a revelation. We look forward to continuing our relationship in the future.

Tuesday 7 January 2014

Effective Use of Social Media


 

1.   Know why? – Why are you in business? When you first started what was your passion, what made you decide to set up the business you have – what difference did you want to make to those who use your services? – Starting here is a great way of re-assessing every aspect of your sales & marketing strategy, this will be important when it comes to communicating, via social media, who you are and what you do.

2.   What outcomes do you deliver? – Many businesses make the mistake of only listing on their websites what they do and how they do it. Clients are much less interested in these factors; rather they want to know if you can solve their problems or help them achieve their business objectives. Does your LinkedIn profile communicate this well?

3.   Who is your audience? - Is it time to reassess who your clients are? Are there some who are more profitable for your business, who are easier to deal with and should you be searching for more of these types of clients? Social media sites, such as LinkedIn and Twitter provide free tools to enable you to locate and engage with thousands of potential new clients – you just need to learn how to make best use of these tools.

4.   What is your story? – Marketing has changed – the focus now is on building relationships, not driving transactions. Potential clients want to know more about you, your beliefs, attitudes, values, how you’ve helped others similar to them to achieve success – they want to like you and above all trust you. Your job is to share content via social media that has heart, real stories about real people – your clients, your employees maybe? – social media content needs to engage at a human level, it’s not simply about sharing corporate sales messages, no one believes these any more. Establish a connection first and clients will buy, you will rarely have to sell to them.

5.   It’s not just about posting – There is a misconception that if you post sufficient information via LinkedIn status updates, in groups, on Twitter, Google+ and Facebook that eventually you’ll attract plenty of new business and yes, you will attract some. However, if you’re not prepared to engage in dialogue with those who view your profile or respond to your posts – if you’re not prepared to engage in discussion forums and Twitter conversations then you’re not being social‘. Engagement is the key to building relationships.

6.   Create content that engages – Content is definitely king – when it comes to social media and websites Google takes specific notice of those sites that share great content and that are linked to other sites that share great content. Your job is to create or curate great content (sounds simple doesn’t it?). What is great content? It’s content that your clients want to read, not what you think they should read. Consider sharing industry trends and updates that are relevant to your clients, be an indispensable resource to them. Share positive stories where you have had an influence in helping other similar businesses – be cautious of being too overtly sales biased though.

7.   Don’t forget the sales element - In the end though, there is no point making all these connections and attracting many followers and likes -sharing wonderfully useful content with them, if they are not going to visit your website or enquire about your services further – you must put your sales hat on. For example, use Google Analytics to assess which of your website pages visitors land on most frequently and make sure that your social media content includes a link, every time, to these pages. When they land on your page, do you have a capture mechanism, clearly identified, where the visitor can sign up to your newsletter or special offer, so you capture their data? You must consider and include an end-game as far as your social media plans are concerned.