Monday, 21 January 2013

Tested for suitability!

Having taken a Psychometric test recently I was reminded of others I did in previous years.
My first encounter would be in the late 80s or early 90s.
Everyone from our Managing Director down was to have one.
I remember everyone wondering why and some being anxious.
What was funny was that our Managing Director, the best I have ever worked with, was so horrified with his own that he said it would never be seen on “pain of death!”
We never let him forget it and much as he shared his amusement at how creative we were at reminding him, it never did get to be seen.
One brave colleague offered “did it confirm you were a Psycho then?”
We never had them again!
What’s Interesting is that we must already have an “Image” of ourselves, so the results may question our Ideas.
I have no Issues with this since it helps to measure an alternative view.
Usually you read “there are no right and wrong answers”
It would be Interesting to finish the test by being able to add “there are no right and wrong Interpretations”
All the tests taken by me have approached the exercise differently.
I guess it might be argued that with time better methods have been found.
Until recently my last test was in 2010.
It’s fair to say that over twenty years since my first I might find some changes.
I won’t know until reading the latest but I was pleased in 2010 that I had retained my positive approach.
In fact my motivation and commitment has never been higher.
I like to think I have become “smarter” with time though.
My measurement will be 2010 which revealed these views:

This is an individual report generated from the responses made on the GPQ personality questionnaire. The report looks at ways of dealing with the world and other people. It reflects the value they place on certain ways of behaving. It does not measure skill, but rather their comfort in acting that way. As a general personality questionnaire it synthesises the particular responses on a number of scales and reflects these back. If there is any doubt about the interpretation of this report, please ask the person who produced it. It has been produced with every care and in good faith, and should be read as indicative of certain trends in attitudes at the time of taking it. No liability can be accepted by the interpreter.

Influence

They enjoy selling, are comfortable using negotiation, like to change other people's views.
In controlling others they are similar to the majority, less likely to take the lead, are less comfortable with being in charge, may tell others what to do in some situations
They may express their opinions on many occasions, tend to make disagreement clear, are prepared to criticise others from time to time.
They act in a similar manner to most people in following their own approaches, and are less prepared to disregard majority decisions.

Sociability

They are lively and animated in groups, talkative, enjoying attention.
The company of others provides some enjoyment, they prefer to be around people, and can miss the company of others if operating alone for even a short time.
They feel as comfortable as most people do when first meeting others and maybe at ease in formal situations.

Empathy

They prefer not to have to discuss their achievements, and often keep quiet about personal success.
Consulting widely is their style, involving others in decision making, and less likely to make decisions alone.
They are sympathetic and considerate towards others, helpful and supportive, and involve themselves in others' problems.

Analysis

They like working with numbers and analysing statistical information as much as the majority of people do, and may base decisions on facts and figures.
Critically evaluating information is their strong preference, looking for potential limitations, and focusing upon errors.
They have a very strong preference for understanding and analysing the motives and behaviours of people.

Creativity and Change

They are average in their willingness to operate with well-established methods, and in their preference for more conventional approaches.
Their interest is in theories, and they enjoy discussing abstract concepts.
They have some preference for generating new ideas, being creative, thinking of original solutions
They have a strong preference for variety, trying out new things, a liking for changes to regular routine, and can become bored by repetitive work.
They may make some changes in behaviour to suit the situation and adapt their approach to different people but these are not the norm.

Structure

There is a tendency for them to take a long-term view, setting goals for the medium term, and comfortable with strategic thinking.
They focus on detail, prefer to be methodical, organised and systematic, and are likely to become preoccupied with detail.
They have a strong focus on getting things finished, persisting until the job is done.
They follow regulations to an average extent with some preference for knowing what the standards are, and breaking only those rules which are seen as very trivial.

Emotion

They normally find it easy to relax, do not often feel tense, and have a tendency to be generally calm and untroubled.
They always feel calm before important occasions, are not affected by key events, and do not worry.
They are not offended more than are most people by negative comments, can ignore some insults and criticism depending on who is being critical.
They expect things will turn out well, look to the positive aspects of a situation, and have an optimistic view of the future.
They trust people to a very significant extent, seeing others as reliable and honest, and believing what others say.
They openly express feelings, finding it difficult to conceal their emotions.

Dynamism

They thrive on activity, like to be busy, enjoy having a lot to do.
They have a moderate need to win, prefer competitive activities, and moderately dislike losing.
Ambitious and career-centred, they like to work to demanding goals and targets.
They make decisions at average pace, and are as cautious as many others.

Social Desirability

They have been less self-critical than most others in responses, and are more concerned to make a good impression, either consciously or subconsciousl

With Five as the accepted “average” when compared with the “general population” this is how I fared:
Bear in mind the scale considers a balance e.g. am I less or more relaxed than a typical person tested?



Relationships with people


Low score (1 – 3)
1
2
3
4
5
6
7
8
9
10
High score (8 –10)
Influence
Persuasive
8
rarely pressures others to change their views, dislikes selling, less comfortable using negotiation







l


enjoys selling, comfortable using negotiation, likes to change other people's views
Controlling
6
happy to let others take charge, dislikes telling people what to do, unlikely to take the lead





¡




likes to be in charge, takes the lead, tells others what to do, takes control
Outspoken
7
holds back from criticising others, may not express own views, unprepared to put forward own opinions






¡



freely expresses opinions, makes disagreement clear, prepared to criticise others
Independent Minded
5
accepts majority decisions, prepared to follow the consensus




¡





prefers to follow own approach, prepared to disregard majority decisions
Sociability
Outgoing
8
quiet and reserved in groups, dislikes being centre of attention







l


lively and animated in groups, talkative, enjoys attention
Affiliative
7
comfortable spending time away from people, values time spent alone, seldom misses the company of others






¡



enjoys others' company, likes to be around people, can miss the company of others
Socially Confident
6
feels more comfortable in less formal situations, can feel awkward when first meeting people





¡




feels comfortable when first meeting people, at ease in formal situations
Empathy
Modest
7
makes strengths and achievements known, talks about personal success






¡



dislikes discussing achievements, keeps quiet about personal success
Democratic
9
prepared to make decisions without consultation, prefers to make decisions alone








l

consults widely, involves others in decision making, less likely to make decisions alone
Caring
9
selective with sympathy and support, remains detached from others' personal problems








l

sympathetic and considerate towards others, helpful and supportive, gets involved in others' problems



Thinking style


Low score (1 – 3)
1
2
3
4
5
6
7
8
9
10
High score (8 –10)
Analysis
Data Rational
6
prefers dealing with opinions and feelings rather than facts and figures, likely to avoid using statistics





¡




likes working with numbers, enjoys analysing statistical information, bases decisions on facts and figures
Evaluative
9
does not focus on potential limitations, dislikes critically analysing information, rarely looks for errors or mistakes








l

critically evaluates information, looks for potential limitations, focuses upon errors
Behavioural
8
does not question the reasons for people's behaviour, tends not to analyse people







l


tries to understand motives and behaviour, enjoys analysing people
Creativity and Change
Conventional
6
favours changes to work methods, prefers new approaches, less conventional





¡




prefers well established methods, favours a more conventional approach
Conceptual
10
prefers to deal with practical rather than theoretical issues, dislikes dealing with abstract concepts









l
interested in theories, enjoys discussing abstract concepts
Innovative
7
more likely to build on than generate ideas, less inclined to be creative and inventive






¡



generates new ideas, enjoys being creative, thinks of original solutions
Variety Seeking
9
prefers routine, is prepared to do repetitive work, does not seek variety








l

prefers variety, tries out new things, likes changes to regular routine, can become bored by repetitive work
Adaptable
5
behaves consistently across situations, unlikely to behave differently with different people




¡





changes behaviour to suit the situation, adapts approach to different people
Structure
Forward Thinking
7
more likely to focus upon immediate than long-term issues, less likely to take a strategic perspective






¡



takes a long-term view, sets goals for the future, more likely to take a strategic perspective
Detail Conscious
10
unlikely to become preoccupied with detail, less organised and systematic, dislikes tasks involving detail









l
focuses on detail, likes to be methodical, organised and systematic, may become preoccupied with detail
Conscientious
8
sees deadlines as flexible, prepared to leave some tasks unfinished







l


focuses on getting things finished, persists until the job is done
Rule Following
5
not restricted by rules and procedures, prepared to break rules, tends to dislike bureaucracy




¡





follows rules and regulations, prefers clear guidelines, finds it difficult to break rules


Feelings and emotions


Low score (1 – 3)
1
2
3
4
5
6
7
8
9
10
High score (8 –10)
Emotion
Relaxed
7
tends to feel tense, finds it difficult to relax, can find it hard to unwind after work






¡



finds it easy to relax, rarely feels tense, generally calm and untroubled
Worrying
3
feels calm before important occasions, less affected by key events, free from worry


l







feels nervous before important occasions, worries about things going wrong
Tough Minded
6
sensitive, easily hurt by criticism, upset by unfair comments or insults





¡




not easily offended, can ignore insults, may be insensitive to personal criticism
Optimistic
10
concerned about the future, expects things to go wrong, focuses on negative aspects of a situation









l
expects things will come out well, looks to the positive aspects of a situation, has an optimistic view of the future
Trusting
9
wary of others' intentions, finds it difficult to trust others, unlikely to be fooled by people








l

trusts people, sees others as reliable and honest, believes what others say
Emotionally Controlled
2
openly expresses feelings, finds it difficult to conceal feelings, displays emotion clearly

l








can conceal feelings from others, rarely displays emotion
Dynamism
Vigorous
8
likes to take things at a steady pace, dislikes excessive work demands







l


thrives on activity, likes to be busy, enjoys having a lot to do
Competitive
7
dislikes competing with others, feels that taking part is more important than winning






¡



has a need to win, enjoys competitive activities, dislikes losing
Achieving
10
sees career progression as less important, looks for achievable rather than highly ambitious targets









l
ambitious and career-centred, likes to work to demanding goals and targets
Decisive
5
tends to be cautious when making decisions, likes to take time to reach conclusions




¡





makes fast decisions, reaches conclusions quickly, less cautious

Social Desirability
8
has been more self-critical in responses, is less concerned to make a good impression







l


has been less self-critical in responses, is more concerned to make a good impression




Be aware of the side effects of an “ailing” economy


There are many side effects in a challenging economy.
Lower confidence and Increased anxiety lead to fears for some.
Fear of lost employment and an Immediate need to control finances are troubling for many.
It’s Interesting to see how people deal with pressure but it’s more vital than ever that business managers radiate a sense of optimism in their ability to weather the challenges and come out stronger.
There’s no doubt that if bad decisions have prevailed in a Company that under pressure they will reveal themselves. The Company will “take on water”.
Good management is one that expects challenges and is prepared.
They do not intend to become a victim but rather, they grasp the opportunities that others will shy away from. They have “tools” prepared.
Fear is disabling.
It can lead to a “do nothing” mentality that betrays lack of skill and a blind faith approach.
Where there’s no plan....there’s no thinking and a bad outcome.
In a storm a good Captain realises his responsibility and relies on his experience and training for such occasions. He has refreshed and refined his skills. He has also prepared his staff to be fully competent.
It’s now that the opportunity exists to set yourself apart from those in panic and be the Leader you are needed to be.
Communication is vital in times of challenge.
In recent months I have heard of Staff leaving Companies in Increased numbers, some with years of service.
The reason?
Their Company has had a new buyer and it’s been assumed the Company is in trouble. If it’s a foreign buyer it is felt even more certain.
No-one thought to communicate the benefits or how it ensured more success and stability for everyone.
Never assume people understand things. Include them and reassure them. They are your Investment.
Losing good people having trained them well is like throwing your assets overboard.
Develop a Team approach and each member of your Team will support the other and pull together.
Too many managers are “aloof” and when tough times arrive they are viewed as weak, with no known credentials to lead.
A Captain needs to be visible, decisive and alert.
We may not feel it at times but staying outwardly assured will affect outcomes.
We would never hesitate to care for the needs of our Family.
Well, in business our staff are also our Family.
It only takes the same motivation to take them forward, in spite of any pressures.
Leaders are not “born”....they are “developed” and tested by challenges.
Let’s be ready for the test.
More Importantly.... lets prove our “worth” by succeeding where others may fail.
Henry Ford rightly said:
Coming together is a beginning...
Keeping together is progress...
Working together is success.

Monday, 14 January 2013

Never lack courage and success will be yours

“This is not a profession you are likely to succeed in so I am going to have to let you go”.
Many aspiring Professional Footballers may have received these words, only to feel devastated by their Impact.
The words sound harsh to the receiver and are no less easy for the one saying them.
I know because I have had to do it a few times over the years.
When you have provided the setting, the tools, the support and encouragement and explored every avenue...It’s fair to expect a member of a team to succeed.
If it becomes obvious they are out of their depth or lack motivation it would lack honesty and care for their future to Ignore the obvious.
Like football, business is a results game.
The luxury of times past in having time to nurture people has gone.
If they lack the talent to succeed in one environment they need to find another that they will thrive in.
I am grateful that over the years when I have needed to “sit someone down” they have largely already realised they are not moving forward.
The satisfying part has been years later when they have thanked me for prompting a new direction, having achieved great things in another setting.
It’s a big responsibility looking after your Staff and too many Managers Ignore the responsibility of assessing and developing Individual skills to meet the needs of a team or business.
Doing the easy things alone never makes you a good Manager.
A weakness in a team is down to the Manager just as a great team reflects a good lead.
As a Manager you work for your team. Never get so arrogant that you only see them as “working for you”. It’s divisive.
They will follow a good lead that earns respect. There is no hiding place.
If you are not a good Manager...they will know.
Never blame them for your own weaknesses.
Give them credit for their own strengths.

Reg captured the spirit that sets us apart

Britain’s oldest Man. Reg Dean, died last week at the age of 110.
His observation of life shortly before adds credibility to the Idea that wisdom comes from knowledge and experience.
He said:
“Always look for the best in people and never do a task for reward or prize – always for the best Intentions”
Reg will have seen the best and worst of human nature and It does him credit that he never lost his positive view of how we can make a difference.
Can there be any doubt that our Intentions. good or bad, are revealed in our actions?
Reg was not just being old fashioned.
His generation understood that being “principled” benefitted everyone.
It always amazes me that a generation that had the toughest trials never lost the desire to care.
Even through adversity he could think beyond himself.
Thanks for the sound reminder Reg.


Saturday, 12 January 2013

Be ambitious...but manage to succeed

We read a great deal about Corporate Business in the Press and many might be forgiven for thinking large Companies are the saviour of our economy.
This is a perception that, in part at least, springs from the strong marketing budgets used to produce high profiles.
The reality is that it is the SME sector that has the biggest Impact on our prosperity.
You only need to look at the general breakdown of figures to see the Importance of SMEs:

            represent 97.8% of all UK businesses
            provide 58.2% of jobs
            create 52.4% of GNP

Figures are never well understood without some definition – so perhaps this will help:


         Micro’ businesses:
       Less than 10 employees (including Start-ups)
       Less than £1M annual Turnover
       Often less than three years in business
         Small’ businesses:
       Between 10–50 employees
       Greater than £1M annual Turnover
       Usually established more than three years
         Medium’ or ‘established’ businesses:
       Between 50–250 employees
       Greater than £10M annual Turnover
       Established more than five years

New business ventures are advised that the magic figure for safety is three years as many ventures fail before this stage.
For those who have been around a few years though, one great challenge is financing the next stage of development.
These are critical moments for Companies with ambition.
It takes strategic thinking, a project mentality and strict measurement.
If it cannot be funded it cannot succeed.
All aspects of a business exist to produce a return.
Any area of a business that falls short needs early attention.
In an Ideal world the primary stages of growth will be self funded through success.
Where finance is needed it needs to fit the framework of “not becoming a Slave to the Lender”!
Too many businesses have been ruined through losing financial control.
Business is a long distance race that needs small, medium and long term goals.
Each operate around each other but you need to eat now to be healthy later.
It’s possible to be so close to your business that distractions engulf you.
No-One who is successful can do everything alone.
Have the right team and never be frightened to delegate.
Our time needs to be spent where we add greatest value.
After all....we expect everyone else to produce best return!